Success for managers depends on the ability to manage and communicate up, down and across. Effective communication for managers requires cooperation, commitment and action of those you manage; and relationship building, establishing credibility and effectively communicating with business partners and clients. Interpersonal skills are important for everyone, but they are critical for success in the audit world. Auditors, and especially audit managers, spend most of their time communicating and they need to convey confidence and credibility through interactions with others. This course helps participants improve their communications skills for managing engagements by looking at personal communication styles and how that impacts relationships and how to effectively communicate 360 degrees.
This activity filled two-day course uses lecture, videos, real-life examples, small group exercises and the DiSC assessment to understand and improve their communication skills.